RETURN AND REFUNDS POLICY
You may return most new, unopened items within 15 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, shipping costs belong to the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Refunds are made after the control of the returned products is completed. The return package must be prepared as it was sent to you. After the product reaches us without any problems, the refund process is carried out…
***There is no custom taxes in Italy and Europe (E.U.).
Italy and European Countries: Free Express Shipping
No Custom Tax For E.U (European Union)
Standard shipments For Italy Brt Express (Free Express Shipping) (Delivery in 1-2 days)
Standard shipments For Europe Dpd Express ( 1-5 Days ) (Free Express Shipping)
Shipping fee difference to other countries Out of Europe is added at checkout
Out Of Europe Posta Italiane (1 to 5 weeks to arrive depending on the locations.)
**Most of our shipments are made from our warehouses in Italy. If there is a specific shipment point outside of Italy, we will indicate it on the product page.
**Your shipments will be prepared and mailed within 1 or 2 business days from the date of purchase.
B-EXPRESS SHIPPING FOR OUT OF EUROPE
We have free express shipping for Italy and Europe as a standart shipping.
There is no express shipping option at checkout for Out Of Europe
If you want to have your product with express cargo, please contact us before or after your purchase. We will inform you about possible prices. Email: email@example.com Tel-Whasapp:+393479746257
**With perfect packaging, your instruments are safe..
***For Out of Europe customs taxes arising from international shipments in purchases are paid by the customers. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
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